Quick Take: Close suits teams that handle high volumes of calls and emails, thanks to its all-in-one approach—built-in VOIP, native email tracking, call recording, and even transcripts. Meanwhile, Monday works best for longer sales cycles involving multiple stakeholders collaborating to push deals across the finish line. As a hybrid approach, you can use Close for front-end sales until the deal closes, then seamlessly transfer data into Monday for ongoing customer management and team coordination.